Tips & Tricks

My Blog and FAQ BELOW contain handy tips that have helped many computer, iPad and iPhone users 

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Frequently Asked Questions: Click the question on the left to receive the answer on the right

In order to keep your computer running smoothly, without slowing down or crashing, it helps to run “Computer Maintenance” weekly. These three tools will help to keep your computer trouble-free. FIRST: DISK CLEANUP – Cleans up all the unwanted files. SECOND: ERROR CHECKING – Searches the hard drive for problems, and fixes them. THIRD: DEFRAGMENTATION –  Allows Windows to access your files faster.    

FIRST: DISK CLEANUP
Cleans up all the unwanted files.
* To run Disk Cleanup: Click Start then click on ‘Computer’
* Right Click the hard drive (C Drive)
* On this screen, click on Properties

When “Properties opens:
Click on “Disk Cleanup.”
Then the system will begin to calculate which files are available for deletion.
When the system has calculated all the files, it will ask you to select which files you wish to delete.
Put a check mark next to the files you wish to delete. Then click OK.
** I suggest keeping the “Office” Setup files and “System” Setup Files. The the others can be checked for deletion. **
The system will then proceed to delete the selected files.

SECOND: ERROR CHECKING:
This procedure searches the hard drive for problems and fixes them.
To run Error Checking:
 * Click “Start” then click “Computer.”
 * Right click the hard drive (C Drive)
 * Click “Properties”
 * Select the “Tools” tab
 * Click “Check”
If you are using an operating system prior to Windows 10 you may need to “reboot” (restart) your computer to make this run.
This may take some time to run if you have never run this before so just leave the computer to do it’s work and return later to run the DEFRAGMENTAION.

THIRD: DEFRAGMENTATION:
This procedure allows Windows to access your files faster.
 * Click “Start” then click “Computer.” 
* Right click the hard drive (C Drive) 
* Click “Properties” 
* Select the “Tools” tab
* Click “Optimize” Let this procedure run until finished.

If you use your computer a great deal it would be advisable to run this “clean-up” procedure every two weeks at least, to keep your computer free of “clutter” and unwanted files. It will also keep your computer running faster.

***  If you would like screenshots of these procedures, please contact me.  ***




 Deleting an icon on your desktop or from your Quick Launch Bar does not delete the program; it just deletes the icon. If you want to delete a program you will need to do so from the Control Panel.  

You need to keep your iPad operating system up-to-date at all times. You will get a notification on “settings” when new updates are available; similar to the way you get update notifications on your computer, if you still use one.

If you do not download and install the updates you will not benefit from all the new and exciting features that it offers and your device may begin to malfunction.


 A PDF (Portable Document Format) is a file format developed by Adobe as a means of distributing compact, platform-independent documents. A PDF document may contain images and text, as well as hyperlinks.

Converting your documents into a PDF file prevents the recipient from changing anything unless they have the professional version or you give them a password.

In order to convert a Word or Excel document into a PDF file you just need to click on “Print” but instead of selecting your printer, you scroll down the list and choose PDF. Alternatively, you can click on “Save As” and click on the box to select PDF instead of Word or Excel.

If you have questions please feel free to contact me. I will answer promptly.




Some websites use a very small font and it makes it difficult to read but you can easily ENLARGE the font as follows:

Hold down the CTRL key and scroll with the mouse wheel forward and backward until the font is the desired size. This works on most websites and other software as well but will not change the size if you decide to print the page.

It’s a good idea to save important files on a “Memory Stick” also called a “Flash Drive” or “Thumb Drive” as a Backup or for transferring data from one computer to another. The procedure is simple:

Click on Save As. Insert your Memory Stick into an available USB port.

Create a folder on the Memory Stick for your information and then drag it into the folder.

Remember to remove the Memory Stick “legally” by using the icon on your taskbar to “Safely Remove Hardware and Eject Media.”  If this step is missed it could crash your system or the Memory Stick.