I needed to download Microsoft Silverlight so I installed it and clicked “run.” Each time I want to use a webpage that needs Silverlight to view the page I get another message asking me to download Silverlight again. Can you tell me why this is happening and how I can make this program active?

There is a very simple ‘fix” to this problem. When you download and installed Silverlight it went into your computer as an “Add On.” You just need to go into “Manage Add Ons” and “enable” Silverlight and you will be able to view all the webpages that need this software.

Follow the steps below to “enable” Silverlight:
• With Internet Explorer open click on “TOOLS” • Click on “Manage add-ons” • Scroll down until you find Silverlight then click to “enable” • Click Close.

Posted in: Add-Ons, Downloads, General, Settings, Silverlight, System