I need to restore my computer to the Factory settings. I have the Recovery disk but it does not work when I put it in the CD tray. Can you let me know why the Recovery disk will not connect?



The Recovery disk will work if you place it in the CD tray while the computer is on and then RESTART the computer. When the computer restarts, the Recovery disk will begin the process to restore your computer to the factory settings. Make sure that you click to ‘boot from CD’ when the option appears. It disappears very quickly so you need to be quick to click on the option.

Posted in: Factory Settings, General, Recovery, Settings, System