I have cellular service so why can’t I get my email when away from Wi-Fi?



Check your WiFi signal by going to “Settings” then “WiFi.”

If you see an “unsecured” connection that has a “strong” signalStrong WiFi

If you see an “unsecured” connection that has a “weak” signalWeak WiFi

Your device tries to connect to WiFi first and will continue to do so without changing over to “cellular” even if the signal is weak. In order to switch to cellular, when the WiFi signal is weak, you will need to “turn off” the WiFi in “settings.” Your 3G, 4G or LTE will then take over and you will be able to work with your email and search the internet.

For more Apple iPad and iPhone Tips and Tricks click here.

Posted in: Apple iPad, Email, General, Internet, iPad, iPhone, WiFi