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In order to delete or change anything on an incoming email you need to tap on “reply” or “forward.”
Tap at the end of the last email address and use the “X” key to back out the text.
When all the text is deleted you are ready to forward or reply to your incoming text.
Alternatively you can tap on one of the words to create a blue box with “handles” that look like blue dots. Grab hold of a dot and drag it over the text that you wish to delete. Tap the “X” button to delete the blue Highlighted Text.
If you would like more help with this and other features please visit this page.