Frequently Asked Questions



Questions Answered
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Every day Pamela receives numerous questions from troubled computer and iPad/iPhone users, by email and at various seminars and workshops. Her answers provide advice on a variety of subjects related to computer hardware and software and Apple iPad and iPhones. Listed below are the questions that Pamela feels will be helpful to most users, from beginners to the more advanced.

If you cannot find the answer to your question listed below, ask Pamela your questions here or click on the ‘Ask Pamela’ link on the sidebar menu below the category list. You can also leave Pamela a Message by clicking on the Blue Button at the bottom of the right hand sidebar. Pamela always answers promptly.

Icons

If I delete an icon from my desktop am I deleting the program?



Deleting an icon on your desktop or from your Quick Launch Bar does not delete the program; it just deletes the icon.

 If you want to delete a program you will need to do so from the Control Panel. 

 Windows XP:
1. Open the Control Panel and click on Add/Remove Programs.
2. Scroll down the list and click on the program that you wish to remove.
3. Select the option to uninstall the software.

 Windows Vista:

1. Open the Control Panel.
2. Click on Programs and Features.
3. Scroll down the list and click on the program that you wish to remove.
4. Select the option to uninstall the software.

How do I add an Outlook icon on my Windows 8 Desktop?



1. Open Outlook

2. In the blank area to the right of the “view all” box, right click.

3. In the drop down box select “create a shortcut” and click it. you will get a message saying this will create a short cut icon on your desktop.

If you would like more help with this and other features please visit this page.

How do I add a desktop icon for Mozilla in Windows 8?



1. Click on the “Start Button” on the bottom left corner of your screen.
2. Type into the “Search Box” Mozilla.

3. Click the search icon and it will display the Mozilla icon in the search results.

4. Right click on Mozilla Firefox.
5. Click “Send To” and then click “Desktop (create shortcut)”

An icon you can use to launch Mozilla Firefox is now located on your desktop.

If you would like more help with this and other features please visit this page.

How do I change an icon on a folder in Windows 7?



Changing the icon on a desktop folder or creating a new folder with an icon of your choice, is easy if you follow the steps below.

Creating a New folder:
Folder IconFirst create a new folder on your desktop and give it a name. For this example I have chosen to create a folder in which to keep my website information so I have named it “website.”
Before we attempt to change the folder icon we need to find one that will suit the folder that we have made. Windows has many icons in the system that will be fine but if you want something different and special you will need to do some extra work.

1. Find an .ico (icon) file by typing into the search bar in your browser i.e. Chrome, Firefox or Internet Explorer .ico icons.

2. Choose an icon from the examples that appear and click on ‘Windows:Download as .ico file.’

 

Website Icon

 

 

 

 

 

 

 

 

 

 

 

3. Once it opens on the bottom left of your screen, click the down arrow and choose ‘open.’

Icon Download Link

 

 

 

 

 

4. If you are satisfied with your icon. Right click on the folder icon you wish to change and choose ‘Browse’

Browse Icons

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5. Then locate your downloaded icon which will be in your ‘Downloads’ folder.

Downloads Folder

 

 

 

 

 

 

 

 

 

 

6. Click on it and choose ‘Properties’ then ‘Customize’

Icon Properties

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7. ‘Change Icon’ ‘Browse’ ‘Downloads’

Change Icon

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8. Locate the downloaded file and double click on it to change your icon.

Chosen Icon

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9. Click Apply then OK again. Your icon will be changed.

New Icon

Website Icon