Frequently Asked Questions

Questions Answered
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Every day Pamela receives numerous questions from troubled computer and iPad/iPhone users, by email and at various seminars and workshops. Her answers provide advice on a variety of subjects related to computer hardware and software and Apple iPad and iPhones. Listed below are the questions that Pamela feels will be helpful to most users, from beginners to the more advanced.

If you cannot find the answer to your question listed below, ask Pamela your questions here or click on the ‘Ask Pamela’ link on the sidebar menu below the category list. You can also leave Pamela a Message by clicking on the Blue Button at the bottom of the right hand sidebar. Pamela always answers promptly.


How do I make a Group in Hotmail Contacts?

You must have your contacts in your main Contact List before you can create a Group. Once you have all your contacts listed you can begin to Create a Group.

  1. On the right side of the Outlook logo there is a ‘down arrow.’  Click on the ‘down arrow’ and then click ‘People.’
  2. On the ‘People’ window  click ‘Manage’ on the top toolbar.
  3. Click ‘Manage Groups’
  4. Click the plus (+) sign and a  box will appear where you can enter the name of your group.
  5. In this box type a name for the new group
  6. Click ‘Apply’ and a new group is created.

To Add Contacts to Your New Group:

  1. In the ‘People’ window click into the box at the left side of a contact that you want added to the group.
  2. Continue clicking the top left box of each contact you want to add to the group until you are done.
  3. Click ‘Groups’ on the top toolbar and check the box in front of the group name.
  4. Click ‘Apply’ and all the contacts you have selected will be added to the group.

 Note : Make sure you click directly into the check box and that a check mark appears. If you click outside the box, all the check marks in the boxes you checked previously will disappear and you will need to check them again.

How do I send my Email Group BCC with Hotmail?

Once you add a ‘Group’ in Hotmail and click the ‘Cc & Bcc’ link the ‘BCC’ box is covered by your contact list. Click above the ‘CC’ box to close the list and show the ‘BCC’ box. Then click into the ‘BCC’ box to start adding your contacts. To protect the privacy of your recipients and prevent ‘Identity Theft’ always ‘BCC’ your recipients if sending to more than one in the same email.

My eyesight is failing and I find it very difficult to enlarge the font in order to read my email online. Is there another way?

Yes, you can easily ENLARGE the font in an online email as follows: Hold down the CTRL key and scroll with the mouse wheel. This works on most websites and other software as well.